Understanding Our Buttoncare ®TERMS & CONDITIONS

Get familiar with the policies, terms, and conditions for the purchase, support of your Buttoncare products.

To learn more about Buttoncare Terms & Conditions policies. Please read the terms of set forth below, as they apply to your use of this website.

 

"Information"Information, data, content, analysis, news, reports, programmes, photographs, pictures, graphics, video, audio, software and other materials and services, communications, transmissions and other items, tangible or intangible.
"Personal data"Personally identifying information or sensitive data (including but not limited to names, ages, addresses, occupations, contacts, other personal details and credit card information)
"Buttoncare", "we", "our" or "us"Acrocare (Hong Kong) Corporation Limited
"Copyright"The Copyright set forth below as amended from time to time
"Third Party Provider"Any provider of Information or services on the Website other than Acrocare (Hong Kong) Corporation Limited
"Users", "you" or "your"Any person who accesses the Website
"Website"buttoncare.com and other website(s) from time to time hosted or linked up by Acrocare (Hong Kong) Corporation Limited

 

Materials available on buttoncare.com are protected by the company laws of the Government of the Hong Kong Special Administrative Region and other countries.

These terms and conditions create a contract between you and Buttoncare (the “Agreement”).
Please read the Agreement carefully.

 

• Effective as of January 1, 2018

 

1. Scope of application
The Terms and Conditions set forth below shall apply to all use of Buttoncare's Website www.buttoncare.com (the "Website") and purchase of products through the Website. By using the Website or purchasing through the Website, you agree to these Terms and Conditions.

Please read them carefully. By using the Website or purchasing products through the Website, you agree that all agreements, notices, disclosures, and other communications that Buttoncare provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures, and other communications be in writing.
 
2. Your order
Buttoncare only sells products through the Website to adults who are able to purchase its products using a Paypal or Telegraphic Transfer. By purchasing a product using the Website, you represent to Buttoncare that you are an adult and that you are authorized to make the purchase using the Paypal account information you provide. When you use this Website, you are responsible for maintaining the confidentiality of your access information and for restricting access to your computer. You agree to accept responsibility for all activities that occur on your computer relating to any use of the Website or any purchase of Buttoncare's products through your computer.

3. Parties to the Transaction, Customer Service, and Warranty Claims

Acrocare (HongKong) Corporation Limited.
Rm 12, 25/F, Langham Place Office Tower
8 Argyle St Mongkok,
Kowloon, Hong Kong

All complaints or warranty claims may be sent to the above address. Buttoncare's Customer Service Department may be contacted using the following contact information:

(Monday - Friday, 9:00 am - 5:00 pm, GMT +8)
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

4. Completion of a purchase
Telegraphic Transfer,T/T and Paypal payment is the only form of payment Buttoncare accepts for products ordered through the Website. Any orders placed on this Website constitute a binding offer by you to conclude a purchase with Buttoncare. The binding purchase agreement comes into existence only when Buttoncare accepts your order on the Website by sending you an email or written communication, or by shipping the products ordered.

5. Taxes
Where Buttoncare is required by law to collect applicable taxes relating to your order, you authorize Buttoncare to charge the applicable taxes to your Paypal.

6. Reservations and exceptions
Buttoncare reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. Buttoncare attempts to post accurate information, but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and Buttoncare reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, Buttoncare will inform you of the error at which time you may cancel or confirm your order at your option.

7. Product availability
Once Buttoncare accepts your order, it will attempt to promptly fill the order, subject to available inventories. Should an item not be available, we will cancel the order and refund the payment to you.

8. Terms of payment
The purchase price for the products ordered by you is due upon the shipment of your order by Buttoncare. Upon shipment, Buttoncare will charge the Paypal account you identified when your order was placed for the purchase price, the cost of shipping and handling, and applicable taxes. You may not make any set-off against Buttoncare's claim for payment unless the amount set-off is not disputed by Buttoncare or has been the subject of a final and binding judgment against Buttoncare.
 
9. Delivery and reservation of title
The products ordered will be delivered to the address entered by you through a delivery service selected by Buttoncare. You agree that the products ordered and sent to you remain Buttoncare's property until full payment has been received by Buttoncare.
 
10. Right to cancel the purchase
You may cancel this purchase for any reason up to 48 hours following your receipt of the ordered products. If you cancel this purchase, Buttoncare will, upon receipt of the returned products, refund or credit any payments you have made for the ordered products.

You may obtain further information and assistance concerning the return of the products ordered by selecting My Account from the Website menu. To cancel the purchase, you must send a written notice to the address specified above in paragraph 3 within 48 hours of your receipt of the products, or send the products back to the following address for delivery within two weeks of your receipt of the products:

Acrocare (HongKong) Corporation Limited.
Rm 12, 25/F, Langham Place Office Tower
8 Argyle St Mongkok,
Kowloon, Hong Kong

If you cancel the purchase by written notice, you must return the products to this address within seven days of the cancellation. In case you cancel the purchase, you are responsible for the costs of and arrangements for the shipment of the products to be sent back to Buttoncare. You must take reasonable care that the products are not damaged during their return.

11. Warranty and limitation of liability
LIMITED WARRANTY - Buttoncare guarantees for a period of 30 days, beginning on the date of your receipt, that its products are free from defects in materials and workmanship. This warranty is extended only to you, as the purchaser of the product(s), and not to any subsequent owner of the products.

You may return defective products to Buttoncare within 14 days of the date of your receipt of the products for replacement (subject to product availability) or for a full refund, at Buttoncare’s discretion.

Please return defective products to:

Acrocare (HongKong) Corporation Limited.
Rm 12, 25/F, Langham Place Office Tower
8 Argyle St Mongkok,
Kowloon, Hong Kong

Include in the returned materials a written statement with the following: your telephone number, your full address, the date you received the products, and the nature of the defect.

You are responsible for the costs of and arrangements for the shipment of the products to be sent back to Buttoncare. In the event Buttoncare determines that your warranty claim is justified, Buttoncare will refund the necessary costs of shipment through the Hong Kong post office service to you. You must take reasonable care that the products are not damaged during their return.

Buttoncare Online's customer service department may be contacted five days a week, between 9:00 am and 5:00 pm at the email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Buttoncare HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

THIS WARRANTY REPRESENTS Buttoncare's ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR DEFECTS IN MATERIALS AND WORKMANSHIP. BUTTONCARE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PRODUCT, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY, FROM STATE TO STATE.

The exclusion or the limitation of liability for damages according to the above paragraphs also applies to potential claims against employees or authorized representatives of Buttoncare.

12. Prohibition of assignment
You may assign your contractual rights under these Terms and Conditions to a third party only with Buttoncare's prior written consent.

13. Applicable law
By using this Website, you agree that the laws of the Hong Kong shall govern these Terms and Conditions without giving effect to any conflict of laws principles. Buttoncare reserves the right to make changes to the Website and these Terms and Conditions at any time by updating this posting. By using the Website, you agree to be bound by the Terms and Conditions in effect at the time of your use and/or purchase.

14. Privacy
Buttoncares will use your personal data to process the order(s) which you have placed and for market research to improve its product range. The data is stored and processed by Buttoncare and by the companies of Acrocare Hong Kong Corp Ltd in Hong Kong and elsewhere. The data will not be sold to or shared with any other third parties. Buttoncare may send you select advertisements for Buttoncare products or notices of special promotions and other opportunities to buy Buttoncare products. If at any time you do not wish to receive Buttoncare advertisements or notices of future Buttoncare promotions, please contact Buttoncare customer support:

15. Disclaimers and limitations of liability relating to use of the website
The Website is provided on an "as is," "as available" basis. Neither Buttoncare nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively "affiliates") warrant that use of the Website will be uninterrupted or error-free. Neither Buttoncare nor its affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

You agree that under no circumstances shall Buttoncare or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to reliance by a user on any information obtained on the Website or that result from mistakes, omissions, interruptions, deletion of files email errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Buttoncare records, programs, or services. The foregoing limitation of liability shall apply whether in an action of contract, negligence, or other tort. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

16. Proprietary rights
Content included on or comprising the Website, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "content") are protected by copyrights, trademarks, patents, and/or other proprietary rights. All content is copyrighted as a collective work under the Hong Kong copyright laws and Buttoncare owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such content. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the content, in whole or in part.

17. Complete agreement
You may not modify, delete, or amend these Terms and Conditions in any manner without the express written agreement of Buttoncare.

18. Headings
The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions. No construction or inference shall be derived from them.