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FAQ

Frequently Asked Questions

Browse through these Top 10 FAQs to find answers to commonly raised questions. If you are a new customer and want to send us general questions, we recommend that you read through the relevant answers.

1  Why can I only see the total amount of the product, but not the breakdown price of each category?

2  Why is a Minimum Order Quantity required for repeat orders?

3  What is the Minimum Order Quantity range?

4  I might not able to meet repeated minimum order quantity. How can I do?

5  How long does your company keep a mold of my logo?

6  Can I use the same logo to apply other types of item?

7  Can I request a sample?

8  What does it mean by "Vector" Logo on upload file section?

9  How do I pay for an order?

10  How can I make a Exchange or Refund?