We recognise the need for prompt delivery and makes every effort to ready your order for shipment as quickly as possible. The estimated time it will take to build you order and ready them for shipping – the lead time – begins with the release of your order to the manufacturing facility. Release to manufacturing can occur only after full acceptance and approval of your specified payment option.


Lead time is largely dependent upon the peak period of production. In good condition, lead times are generally 2 – 3 weeks. The order’s estimated production lead time as follows:-



Buttoncare SME | Production Lead Time



Please note that lead times do not include the time your order is in transit after it has been shipped for delivery.

However, as the engraving and electroplating process of availability is a function of current sub-contractor supplies, delivery times can vary and no standard lead time can be guaranteed. Your order’s estimated lead time is dependent upon the following:

• The complexity of logo design of you order
• The current availability of component metal parts

Our sales representative will communicate your order’s estimated lead time to you when he or she confirms your order. After approving of logo sketch, we will commence work on your order immediately and accordingly, changes in your order detail may not be possible. Any permissible changes in order detail will incur delivery delays and additional cost.-








We used postal service to deliver the goods. It is an economical delivery and make sure the parcel gets full tracking to its destination overseas.

We provide 48 major countries’ shipping destination as follows :

Australia, Austria, Belgium, Brazil, Canada, Chile, Denmark, Ecuador, Estonia, Fiji, Finland, France, Greece, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Russian Federation, Saudi Arabia, Singapore, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States

1. When non-coverage of shipping destination;
2. Some of the expedited or surface mail options may be unavailable on certain orders & countries;

Please email us to enquiry the shipping rate. Note that shipping rates vary depending on the total weight of your order.


See the following estimated arrival days, Shipping time might be different based on your country.



Buttoncare SME | Shipping Time
>+ International parcels are subject to customs examination. Above time table cannot guarantee the delivery time for such items as it has no influence on the number of days the parcels spend in customs.
+ After the item has been cleared through customs without duty being assessed, the parcel is to be delivered to the addressee. If the customs authority determines that an inbound shipment is subject to duty payment (customs duty + VAT), you will be requested to pay the customs duty at the time of delivery of your item.
* Shipping charge includes local transportation from our mainland factory to Hong Kong, and Hong Kong to your country.



You may use International courier in case you do not prefer using postal service. Please provide your international valid account number, and contact your courier company to provide the reference code and inform to us. Because of the export regulations and reporting to Trade and Industry Department of Hong Kong, we charge $35.00 per order fee to apply the export license.